Bank complaints reach an all-time high as more than £2bn is handed back to customers in just six months

<p> </p><p>Banks have had to hand back more than £2billion to wronged customers in just six months as complaints against financial institutions have reached a staggering rate of 515 an hour. The number of complaints against major banks, building societies, insurers and others rose to an all-time high of 2.256million in the second half of 2011. This represented an increase of some 24 per cent, however the size of the cash compensation rose much more quickly.</p>

Bank complaints reach an all-time high as more than £2bn is handed back to customers in just six months

  Banks have had to hand back more than £2billion to wronged customers in just six months as complaints against financial institutions have ...

Read more »