Barclays Bank is expecting complaints about loan insurance to continue rising after a 93% increase in the first half of the year.

<p><br />The High Street bank said complaints about payment protection insurance (PPI) had soared after banks lost their legal challenge on PPI rules in April.<br /><br />It received over 73,000 insurance complaints, mostly about PPI, up from 38,000 in the same period of 2010.<br /><br />Overall, Barclays saw a 14% drop in complaints about its services.<br /><br />"We expect PPI complaint volumes to be greater in the second half of 2011 as we see an increased number of complaints following the outcome of the judicial review," said Barclays.<br /><br />"Barclays is working hard to clear PPI complaints as quickly as possible; prioritising customers who were held up in the judicial review and resolving all complaints in a transparent and efficient manner."<br /><br />Recently, Lloyds said that insurance complaints it had received had more than doubled from 94,918 in the first six months of 2010 to 202,384 in the first half of 2011.</p>

Barclays Bank is expecting complaints about loan insurance to continue rising after a 93% increase in the first half of the year.

The High Street bank said complaints about payment protection insurance (PPI) had soared after banks lost their legal challenge on PPI rules...

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